Coci Tundri

Support types

Concept catalogue: fictional products, services and example prices. Not a sales offer; no checkout or online purchase.

Illustration of an adviser listening to a client reviewing papers at a quiet desk

One-to-one advice appointments

£35

A conversation at a desk with an adviser who listens first, then helps you make sense of the benefits system. Bring any letters you have; the aim is to clarify your situation and discuss sensible next steps together.

Illustration · GBP

Illustration of hands completing a blank paper form beside a mug of tea

Help completing claim forms

£70

Benefit forms can be long and confusing. This support is about working through the questions with you, explaining what is being asked and helping you set out your circumstances clearly and accurately in your own words.

Illustration · GBP

Illustration of an adviser and client reviewing blank documents in a ring binder

Support challenging decisions

£95

If you disagree with a benefit decision, an adviser can talk through the paperwork with you, explain the general options for asking for a decision to be looked at again, and help you organise your documents.

Illustration · GBP

Illustration of a volunteer helping a visitor at public-access computers in a learning room

Job search and digital skills

£150

Public-access computers and a volunteer to guide you can make online applications, email and job searching less daunting. This support suits people returning to work, exploring training or building confidence with digital tools.

Illustration · GBP